04 · Ambira Care
Your platform, looked after.
Monitoring, backups, security patching, model updates, incident triage and a defined support allocation, with a governance review every quarter so the system stays reliable and defensible.
Understand recurring support
Monthly · 12-month minimum
Hosting and usage stay client-owned
What's included
- Monitoring, alerting and backups
- Security patches and dependency reviews
- Model and platform updates
- Incident triage with visible status
- Defined monthly support allocation
- Quarterly AI and data governance review
Honest boundaries
- 24/7 on-call SLA
- New workflows, agents or modules (see Growth)
- Hosting and AI usage charges, which stay client-owned at cost
